Catering Sales Manager Full Time

What you will do

• Respond to inquiries and actively solicit new business with the intention of confirming profitable catering business and achieving Monthly Production Goals.
  
  
  
• Uncover clients’ implied needs and wishes, and create highly customized proposals accordingly.
• Create and conduct memorable site inspection experiences, showcasing the resort and setting it apart from the competition to maximize business capture, through intuitive selling.
• Manage, coordinate, and execute group assignments. He/she will monitor guest room blocks, meeting space, food and beverage and special concessions contractual agreements. Effectively communicate to all departments the necessary information to successfully execute the group’s needs while maintaining a good client relationship.
• Participate in weekly Sales Meeting, Operations Meeting, Banquet Event Order (BEO) Meeting and any other required meetings relevant to the role.
• Entertain event tastemakers on a regular basis.
• Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of events.
• Keep Director of Catering promptly and fully informed of all potential challenges or unusual matter so prompt corrective action can be taken where appropriate.
• Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of clients throughout and at the outset of all events.
• Respond according to the crisis management plan to any resort emergency or safety situation.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
• Comply with Four Seasons’ Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co-workers and supervisors.

What you bring

• College Education preferred.
• Minimum 2-3 years previous catering sales experience in a luxury resort/hotel required.
• Excellent reading, writing and oral proficiency in the English language.
• Strong selling and interpersonal skills.
• High level of creativity.
• Attention to detail.
• Ability to handle multiple tasks and make decisions in a fast paced client driven environment.
• Ability to work long and irregular hours, weekends and evenings.

What we offer

• Work Authorization.
• Competitive tax-free salary
• Live out allowance.
• Medical and life insurance.
• Paid annual leave.
• Annual flight allowance to home country.
• End of service gratuity.
• Learning & Development Programs.
• Career opportunities and international transfer.