KEY RESULTS ACCOUNTABILITIES
# Dealing with customers, consultants, contractors and responding to their inquiries regarding the requirements for obtaining no-objection certificates.
# Directing companies and contractors to adhere to the requirements, guidelines and procedures taken by RTA.
# Reviewing projects (reviewing the applications to submitted by contractor and consultants, and addressing the concerned authorities to take the necessary measures)
# Follow up the applications received on the e-NOC system and Traffic diversions via ROWPS.
# Preparing letters and circulars for consulting companies and contractors to respond to all inquiries daily
# Plan, schedules, and prioritizes assigned planning projects and activities in consultation with planning manager.
# Prepares the required forms and applications of completion certificates for consulting companies and contractors for affiliated projects affecting the public bus service.
# Analyzes Public Transport modes, systems, and policies, identifies problems and potential solutions; evaluates alternatives; makes recommendations for policies, plans and projects; prepares reports of findings; and participants in implementation of adopted solutions and projects.
# Provide technical and functional direction, review, and control quality of work, initiate, and monitor a service level indices
# Any additional responsibilities as advised by the direct line manager or department directors
# Bachelor’s Degree in Business Administration from a recognized university with minimum 2 years of experience
# Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
# Innovative problem-solver who can generate workable solutions and resolve complaints.
# Exceptional listener and communicator who effectively conveys information verbally and in writing.
# Resourceful team player who excels at building trusting relationships with customers and colleagues.
# Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
# Computer-literate performer with extensive software proficiency covering wide variety of applications
We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and...Apply For This Job
About The Role To ensure excellent customer service, in this 2 year contract through effectively managing the department team; controlling...Apply For This Job