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At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the worlds leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couples retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, its our passion.
About The Role
In this role you will be required to manage Help desk as the centralized station in the Resort for registering complaints, building service requests and safety hazards via the Engineering Departments CAFM System.
The role will entail prompt and effective processing of submitted requests, carrying out Engineering FM Policy, Company Procedures and raising feedback to Senior Management.
The successful candidate will focus on using the best practices to improve efficiency of maintenance, environmental and safety regulation compliance, organization of events, space assignments, etc. by reducing costs while increasing productivity.
Clear communication with customers and ability to take an appropriate action will be an essential part of your role.
Our ideal candidate will have at least 5 years of experience in Facilities Maintenance field.
The candidate will have evidence of hands-on rectification/diagnostic skills and background in Preventative and Reactive Maintenance.
You will need to be able to work efficiently under pressure, have strong computer knowledge and ability to resolve issues fast.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.