Clinical Sales Representative Full Time

Key Responsibilities

Customer Education & Case Support:

• Demonstrates a deep knowledge of the products and therapies of their responsibility, including technical specifications, features, cost efficiency, clinical performance and troubleshooting






• Provides technical support to customers during a procedure in the Catheterization Laboratories (Cath Labs).
• Assists on increasing the efficiency on Cath Lab Inventory Management (consignment, communication of missing stock, minimize expiring stock)
• Gathers and follows-up on Cath Lab staff product related requests, liaises with peers and provides feedback on timely manner.
• Capable of building strong and trusted business relationships with Hospital Staff and supporting them before, during, and after the cases. Always operates based on Boston Scientific’s ethics and SOPs.
• Keep up to date with the latest clinical data supplied by the company, and interpret, present and discuss this data with health professionals during presentations.
• Provides day-to-day field clinical (technical) support and education, Account management, coordination, and collection of training needs.
• Provide training to existing and new partners on product portfolio and new products with technical and clinical data.
• Stay informed about the activities of health services in a particular area.
• Collects educational needs
• Educates physicians, hospital personnel, and staff on (not limited to) Modern PCI Products by coordinating training sessions, Hands-on trainings, in-service education programs, seminars, and/or assigning the identified HCPs to either Boston Scientific or 3rd party educational activities in collaboration with the relevant functions in the organization.
• KOLs segmentation and engagement on educational activities based on divisional / regional need
• Utilization of provided tools for streamlined field activities
• eCare / EDUCARE platforms
• Extensive usage of available remote support tools to increase productivity
• Reports complaint reports on timely manner as indicated by Boston Scientific`s policy

Commercial And Marketing Contributions

For the region of responsibility and according to Divisional strategies:

• Market analysis
• Collects, analyzes, and keeps records related to market size and potential, market/product trends
• Excels on competitive intelligence and prepares actions to block competition from accessing the market and / or increase their market share
• Preparation of quarterly and annual activity reviews and market analyses
• Product / Therapy launches
• Assists on creating launch plans for therapies and products
• Monitor competitor activity and competitors’ products
• Commercial Co-Leadership
• Gathers business opportunities and discuss them with peers operating in the same geography
• Operates with a portfolio pull-through mindset
• Assists on preparation and attends/presents on Divisional Quarterly Business Reviews (QBR)
• Assists on tender specifications for the portfolio of responsibility
• Utilization of provided tools for streamlined field activities
• Sales Funnel Support tools
• Extensive usage of available remote support tools to increase productivity

Skills & Background Requirements (must-have)

• Bachelor’s or master’s degree required (biomedical engineering)
• Minimum 3 years of experience in Cardiology in Industry (Sales Representative, Clinical support, other)
• Clinical sales skills, solutions-oriented thinking, and proactive behavior
• Able to work in a matrix environment, independently and as part of a team
• Efficient communication and presentation skills
• Stress resistant
• Fluent in Arabic and English
• Ability to travel extensively (60-80%)