Customer Service Specialist Full Time

Job Description:

Are you inspired to grow your career while learning and sharing knowledge with new colleagues? Huhtamaki is seeking a passionate Customer Service Specialist to join our dynamic team. As a key global provider of sustainable packaging solutions, we focus on enhancing wellbeing and convenience through our innovative products. Our solutions protect food and beverages on the go and on the shelf, ensuring hygiene, safety, and minimizing food waste.

Key Responsibilities:

• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain strong relationships with customers, ensuring their needs and expectations are met.
• Collaborate with various departments to ensure seamless order processing and delivery.
• Assist in the management of customer accounts, processing orders, and tracking shipments.
• Gather and analyze customer feedback to enhance service quality and product offerings.
• Support the implementation of Huhtamaki’s 2030 Strategy by promoting our sustainability goals.

Qualifications:

• Strong communication and interpersonal skills.
• Previous experience in customer service or related roles preferred.
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong problem-solving skills.
• Proficiency in MS Office and customer relationship management software.