Digital Experience Manager Full Time

ADCOOP is looking for a skilled Digital Experience Manager to lead the digital strategy and improve our e-commerce and customer experience initiatives. This role is key to ensuring seamless digital interactions and enhancing customer satisfaction across all platforms.

Key Responsibilities:

• Develop and implement a comprehensive digital strategy to improve customer engagement.
• Optimize e-commerce platforms for a seamless user experience.
• Collaborate with marketing, IT, and product teams to ensure cohesive digital efforts.
• Monitor, analyze, and report on digital platform performance and customer behaviors.
• Stay updated on industry trends to introduce innovative digital solutions.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 7+ years of experience in digital marketing, e-commerce, or customer experience.
• Strong understanding of customer journey mapping and optimization techniques.
• Proficiency in digital analytics tools.
• Excellent leadership and project management skills.