Executive Assistant Full Time

Key Responsibilities

• Travel: Handles travel arrangements using Cigna’s online travel booking tool.
• Expenses: Submits accurate and timely submission of expense reports.
• Calendar management: Manages calendar system and seeks opportunities to enhance efficiencies. Makes last minute calendaring decisions based on priority and business needs using sound judgment. Advises of last-minute scheduling changes and communicate via e-mail, telephone and/or text message when appropriate.
• Meeting planning: Schedules and organizes internal and external meetings, including any necessary logistics.
• Staff Support: Attends staff meetings to record minutes, track takeaways, follow up on action items, and manage invitations for guest attendees. Maintains department organization chart and email distribution lists.
• Onboarding: Plans and coordinates on-boarding and off-boarding of employees/contractors.
• Productivity support: Secures help desk support as needed to trouble shoot/resolve computer/phone/printer issues, orders equipment and supplies for department using the portal supply system, and manages department space planning in partnership with Corporate Real Estate.
• Special projects/programs: Manages team-wide projects/programs as needed, such as team-building events, or other events.
• Communications: Drafts/edits/finalizes correspondence (letters, memos, mailings, email); creates Excel spreadsheets to track/monitor information; prepares Power Point presentations and misc. reports.
• Other: Recognizes varying complexities within situations and manages or diffuses issues appropriately. Displays good judgment and decision making ability and projects this skill onto others.

Qualifications

• Candidate should have a minimum of 10 years of progressively responsible administrative experience.
• Collaborative team player that can build / maintain a team based environment and work closely with employees at all levels within the organization.
• Must have high level of interpersonal skills to handle sensitive and confidential situations as well as communicate with individuals at all levels of the organization.
• Previous experience working at Fortune 500 companies highly desired.
• Expert skills with critical Microsoft tools, including, Word, Excel, PowerPoint, Outlook and its calendar functions.
• Professional demeanour with excellent verbal and written communication skills.
• High energy with the ability to keep up with a fast-paced working environment.
• High degree of integrity and accountability to delivery strong, high-quality outcomes.
• Ability to work independently and maintain confidential information in highly professional manner.
• Ability to have a high-level of accuracy and detail-oriented.
• Demonstrated flexibility, ability to adjust priorities, and a solutions-oriented mindset required.
• Proactively anticipates needs of the team – always thinking ahead.
• Experience with supporting a virtual workforce.
• Possess technical proficiencies with audio and voice equipment as well as mobile and desktop devices.
• Travel may be required to other Cigna locations and off-sites as needed to support senior leadership.