Front Desk Receptionist cum Admin Full Time

Responsibilities

• Welcome guests with a warm and friendly demeanor, ensuring a positive first impression
• Handle guest inquiries, requests, and complaints promptly and professionally
• Process reservations over the phone, via email, or in-person.
• Ensure that all reservations have accurate and detailed information.
• Maintain a clean and organized front desk area.
• Provide accurate information about our properties, amenities, and local attractions
• Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Collaborate closely with other team members, ensuring smooth day-to-day operations.
• Other additional admin task assigned by the supervisor

Requirements

• Must be a UAE National;
• Fluency in Arabic and English, both written and spoken;
• Must possess a valid UAE driving license;
• Owning a personal vehicle is a plus;
• Prior experience in a similar role;
• Possesses excellent communication skills;
• Strong problem-solving and decision-making abilities;