Front Office Agent Full Time

Position Summary:

As a Front Office Agent (Guest Experience Expert), you will be responsible for providing guests with a seamless and memorable experience from check-in to check-out. You’ll be empowered to anticipate guest needs, offer personalized service, and ensure smooth operations.

Key Responsibilities:

• Process guest check-ins and check-outs, ensuring accuracy and efficiency.
• Address guest requests, process operational needs, and provide recommendations about local attractions.
• Uphold high standards for workplace safety, confidentiality, and asset protection.
• Maintain a professional appearance, communicate clearly, and ensure high-quality service.
• Handle various physical tasks such as lifting and moving objects up to 10 pounds.
• Perform additional job-related duties as required by supervisors.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Experience: No related work experience is required.
• Skills: Excellent communication and customer service skills.
• License or Certification: Not required.