Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? If so, then this vacancy is for you!
The Helpdesk Operator will be providing efficient solutions and services to all guests, offering information & support by registering building complaints, building service requests, and safety hazards, via the engineering departments CAFM system.
The priority of this role will be to ensure all prompt processing of submitted requests, carry out all assigned and task handling, recording and follow up through to completion. Advise the Manager and Department on the day-to-day problems or issues and provide detailed analysis and reports.
If you have a minimum of 2 years’ experience within facilities management in a similar role and a diploma or degree, a passion and willingness to help others, and excellent communication skills, we would like to invite you to apply for this unique opportunity.
A successful applicant must demonstrate a true passion for service delivery and have excellent communication skills, and ability to find solutions and think positively. Ability to assist, engage and follow through methodically with complaints and tasks. Fully conversant with spreadsheets and data handling.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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