Housekeeping Coordinator Full Time

What You Will Do

• Responsible for answering all housekeeping incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly.






• Lead special projects to ensure the maintenance and improvement of the Housekeeping product and services.
• Schedule room assignment boards in the system and check staffing levels for the following day.
• Organize the Housekeeping office ensuring files are accurate and updated.
• Monitors the completion of Traces and Special Requests.
• Reviews guest profiles through internal systems and executes any request made for Housekeeping.
• Expedites any guest requests as quickly as possible and notifies Housekeeping management of any issues.
• Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction.
• Communicate any room and engineering issues. Follow protocol necessary to resolve
• Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs
• Works harmoniously and professionally with room attendants, house attendants, laundry attendants and fosters strong relationships with them
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

What You Bring

• Minimum two years culinary or related work experience.
• Excellent Computer skills.
• High level of spoken and written English skills.
• The ability to work in a fast-paced environment.
• Excellent organizational and time management skills.
• Effective communication skills.