Troubleshoot IT System and Hardware.
Manage and monitor Network Devices.
Follow all company policies and procedures; protect company assets. Address guests service needs.
Responsible for providing comprehensive IT support and technical functions.
Monitor, operate, coordinate, assist and train others in the operation of computer hardware, software, and peripherals in order to achieve the desired result.
Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
Responsible to adhere with all information security policies and hotel/property/outlet procedures.
Manage and monitor the A/V equipment in the property/F&B outlets.
Support the F&B operational needs for POS requirements such as RVC Configuration, creatingmenu items & packages, classes, SLU, NLU, and configure reports.
Setup, Install and troubleshoot POS, Check and KOT printers.
Maintain inventory of all technology devices.
Support the roll-out of new applications/systems.
Prepare project status reports.
Prioritize and managing many open cases at one time.
This position will also require on-call response to incidents as necessary.
Oversight and management of a 24x7x365 environment which may require some off shift work.
Desired Skill & Expertise
Degree in Information Technology, Computer Science, etc.
IT related Certifications & Trainings.
Working knowledge of relevant operating systems, software, network installation and configuration.
2+ years of experience in a similar role.
Excellent problem-solving and critical thinking skills.
Good knowledge of Opera, Micros, FMC and SUN System.
Excellent communication and interpersonal skills.
Excellent problem-solving skills.
Good Analytical and reasoning skills.
Work under pressure.
Good organization, time management and prioritization.
Role: Digital Support Officer Location: Abu Dhabi Role Purpose: Member of the Wealth Management & Priority Banking team, tasked with...Apply For This Job
Job Description Do you see people as more than a skillset? So do we. Youve got an eye for talent...Apply For This Job