Mechanical Technical Field Advisor Full Time

The SGT mechanical field advisor is responsible for SGT field service mechanical activities on complex projects ensuring compliance with specification and satisfactory handover to the customer. In this role you are technically responsible for the mechanical activities of SGT 100 – 400, rotating equipment in the Middle East for I&C, M&U and Standard Service Lines. You will provide support, guidance, training & leadership for less qualified field service engineers in addition to customer operator personnel.

You will be responsible for troubleshooting activities during Customer emergency / breakdown situations. You will also provide office based Technical Support to Internal and External Customers during idle time and on request of ES S O Management.

How You’ll Make An Impact

• Performs the mechanical activity and carries out engineering modifications (hardware) to ensure the customer plant performs to specification.
• Performs the review of complex plans, drawings and schematics and provides continual guidance throughout the task duration.
• Collaborates with the site manager and project engineer (where applicable) to ensure the company’s commercial position is safeguarded during mechanical activity.
• Represent the company during formal customer briefing / de-briefing meetings to update the customer on mechanical progress, again safeguarding the interests of the company.
• Attend formal debrief meetings to ensure details of problems encountered and design changes carried out are fed back to engineering and production departments.
• Perform specialist troubleshooting activities worldwide.
• Performs the mechanical activities for complex projects, agreeing the specialist procedures with the engineering department and briefing/preparation on the company’s contractual obligations.
• Performs complex site surveys to provide detailed reports from the basis of design plans for modification and upgrades.
• Provide onsite training to less experienced field service engineers. Update knowledge on new products and vendor equipment and assist in developing commissioning procedures. Also guides the training of customer operators in the maintenance of complex equipment.
• Provides professional site visit reports for submission to the customer.
• Be available to travel worldwide at the minimum notice.

What You Bring

• Minimum 5-8 years’ experience in delivering service products to the customer in an operating environment within the Oil and Gas Market.
• Holds a BSc/BEng in related discipline or advanced degree. Certification may be required in some areas. Equivalent field experience would be considered.
• Broad product knowledge (core, package and controls) preferably in a hands-on capacity
• Demonstrates and applies broad knowledge of field of specialization to the successful completion of complex assignments.
• Demonstrates complex knowledge of concepts, practices, and procedures of particular area of specialization.
• Demonstrates knowledge of organization’s business practices and issues faced and contributes to problem resolution of those issues.