Merchandiser Full Time

• Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.
  
  
  
• Close as many deals and transactions as possible.
• Process or help process payments made by the customer – whether in cash or by credit card.
• Report sales accurately.
• Prepare inventory reports.
• Provide feedback forms to clients.
• Reach out to potential clients and convince them about the product or brand to expand the business.
• Work as a team player to ensure each customer receives the best possible service.
• Achieve personal goals while supporting the goals of the team.
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest purchase options, and invite them to upcoming events.
• Maintain and develop a computerized customer and prospect database.
• Ensure the proper display of products.
• Make sure all required quantities of products are displayed in the pharmacy and eliminate stock shortages.
• Attend training sessions to develop relevant knowledge and skills.
• Implement pharmacy merchandising, layout, and customer traffic flow to maximize sales, customer satisfaction, appearance, image, and ergonomics for customers.
• Understand the principles of marketing and sales, including product offer development and features-benefits-solutions selling.
• Ensure that regular expiry checks occur and appropriate action is taken where necessary.
• Ensure pharmacy stock is tallied.
• Maintain cleanliness and appearance of the pharmacy department.
• Understand the principles of marketing and sales, including product offer development and features-benefits-solutions selling.
• Perform other duties as assigned.
• Comply with all OSH and infection control policies, standards, and procedures, and cooperate with hospital management to meet these requirements.
• Work in accordance with documented OSH procedures and instructions, as well as specific responsibilities.
• Be familiar with emergency and evacuation procedures.
• Notify OSH hazards, incidents, near misses, and issues, and assist with the preparation of risk assessments and incident reports.
• Comply with waste management procedures and policies.
• Attend applicable OSH/infection control training programs, mock drills, and awareness programs.
• Use appropriate personal protective equipment and safety systems.

• Preferably a college graduate in any discipline.
• Minimum of 1-year experience as a sales professional in a patient-focused environment.
• Proficient in technology application skills, including basic MS Office (Word, Excel, and PowerPoint), MS Outlook, and Internet Explorer.
• Must possess exceptional interpersonal skills, maturity, good judgment, and the ability to communicate professionally with a diverse range of individuals; superior phone etiquette skills are essential.
• Patient-focused, service-oriented, patient, and understanding.
• Enthusiastic about sales and revenue generation.
• Proven ability to achieve sales goals and targets.
• High level of ownership, accountability, and initiative.
• Fluent in Arabic and English.

Knowledge and Skills Requirements:

• Excellent communication skills (verbal and written).
• Excellent interpersonal skills.
• Strong product knowledge.
• Result-oriented mindset.
• Highly motivated.
• Effective presentation skills.
• Time management skills.
• Strong negotiation skills.
• Integrity and ethics.
• Teamwork-oriented.
• Ability to handle pressure effectively.