What you’ll be doing:
The role holder is responsible for providing administrative support by assisting in the activities that facilitate the flow of work. The role holder is also responsible for managing and providing all the paperwork, office procedures and other administrative tasks to facilitate operational requirements. The Office Operations Assistant plays a crucial role in supporting the daily operations of the head office. This position ensures the smooth functioning of office activities by managing inventory, coordinating deliveries, and handling office-related inquiries.
Job Description:
• Performs general clerical duties to include but not limited to typing, photocopying, faxing, mailing, and filing
• Monitor and maintain stock levels of pantry supplies and office essentials. Ensure timely replenishment and maintain records of inventory.
• Assists in collection, distribution and dispatch of all payment vouchers (couriers/ letters/ bills) related to the related Division/Business Unit/Department
• Assists and facilitates the supply and maintenance of office equipment, whenever required
• Supports in filing and other document control activities for the Division/Business Unit/Department to ensure that all documents are stored and available for subsequent use
• Gathers, enters, and/or updates data to maintain internal files, records and databases, as appropriate
• Maintains confidentiality of documents and information received
• Coordinate incoming and outgoing courier services. Track and ensure timely delivery of packages and documents.
• Address and resolve office-related queries from staff. Provide general support to ensure smooth day-to-day operations.
People Management:
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development
Functional/Technical Competencies:
Proficiency in Office Tools
Communication Tools
Organization and Time Management
Attention to Detail
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