Own the end to end product or project (site development or physical product) outcome and define the creation and direction to achieve the commercial objectives
Collaborate with business stakeholders to define the finalized outcome / timelines and corresponding go-to-market strategies
Collaborate directly with all parts of the business required to deliver and run the project including operations, technology, real estate, and external partners and be a central part of decision making
Engage with the internal and external technology experts to determine the best implementation methods and guide them to deliver the most valuable outcomes possible
Supervise and advise the scrum team to ensure they understand the vision and strategy, constantly have a prioritized backlog of work and ultimately meet deliverable expectations
Engage internal/external market and customer intelligence experts to provide domestic and international market and customer insights; target customers, market study for expansion, business improvement and expansion of new/existing products and services in order to create customer propositions
Align with finance on the formation of commercial business plans and financial analysis
Work closely with the CX and UX team to create an aligned and unique user experience for the product
Engage with Legal on current contractual constraints/new contracts and advise on M&A options
Liase with HR on resources and structure requirements (capacity planning)
Liase with Network development to enhance the aftesales locations and its performance
Project Assessment Phase
Test feasibility of business cases through POCs. Determine capability to execute and customer demand.
Define methods/approach and confirm availability and commitment of cross-functional team members for delivery.
Project Development & Scaling
Design implementation plan with timeline, owners and budget.
Confirm plan is validated and executable.
Ensure plan and budget are approved by Business Owner and Sponsor.
Be responsible for timely, efficient delivery and handle the launch of the product/service.
Ensure stakeholders receive regular and accurate updates on deliverables and details of the cause of any delays.
Identify and raise any risk/issue using the Al-Futtaim tools and processes. Then work to develop mitigation steps/plans for the identified risk/issue.
Organisation and Communication
Communicate the project vision and roadmap to drive the different teams towards the achievement of the common goal.
Collaborate with business stakeholders to define the roadmap and corresponding go-to-market strategies.
Organize implementation of effective administration processes and procedures.
Maintain effective communications with all team members, stakeholders and senior leadership, customers and suppliers, etc.
Manage the team through stages to create a strong end product which is commercially viable
Reporting & Compliance
Prepare and distribute scheduled and ad hoc reports in a timely manner.
Maintain compliant records of project/contract Management related activities for future reference or audit purposes.
Report instances of unsatisfactory performance to team members, stakeholder and/or senior leadership in a timely manner.
Deliver projects on time, cost and to quality
Required skills and experience to be successful:
Prior experience with project management (both Agile & Waterfall) as well as development/roll out, governance adherence to frameworks
5 year + in product/service development with previous experience within the Automotive industry with P&L responsibility
Expert knowledge of and experience in the automotive after-sales is essential.
Proven ability in building new, disruptive products/services and taking these to market establishing product market fit.
Expert knowledge of the complete automotive business model and value chain is preferable.
Experience of working with multiple parties and a variety of services
Solid business acumen, with the ability to identify the requirement to deliver the product/service and equally adept at solving complex problems and influencing teams and management to deliver them
Self-starter, accountable and results-oriented: takes initiative, is able to commit to and meet established deadlines and objectives, is able to work independently as well as a team player
Fast learner, agile, keen and capable of handling new and changing assignments, strong organizational skills are a must
Analytical and curious: Ability to understand and interpret business contexts and complex/new scenarios/topics
Excellent verbal and written communication skills and strong interpersonal skills: able to present to and interact with management level and larger audiences, resolve/anticipate conflict, train and coach people
Commitment to excellence and attention to detail
Must be proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Project and Visio)
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