The role holder is responsible for providing customers with an effective pharmaceutical service by dispensing drugs prescribed by physicians and other health practitioners as well as providing information to customers about medications and their use.
Reviews customers prescriptions to assure accuracy, to ascertain the needed drugs, and to evaluate their suitability
Provides the customer with information and advice regarding drug interactions, side effects, dosage, and proper medication storage
Compounds and dispenses medications as prescribed by physicians and other health practitioners
Ensures understanding the customers needs by conducting necessary questioning and providing assistance when necessary
Achieves sales targets by using sales techniques, up-selling and cross selling of all Super Care categories
Orders and purchases pharmaceutical supplies, medical supplies, or drugs, maintaining stock storing and handling
Complies with local rules and regulations in regard to pharmacy activities, including but not limited to preparation, labeling and delivery of medication and other pharmaceutical supplies
Maintains and reports the pharmacys records as required by the external authorities (i.e. Dubai Health Authority, Ministry of Health, etc.)
Advises customers on the selection of medication brands, medical equipment, or healthcare supplies and trains them on how to use the devices (i.e. blood pressure devices, diabetes monitors, etc.)
Develops strong working relationships with local physicians and healthcare practitioners with an objective to strengthen the Divisions business
Liaises with insurance companies to process insurance on time and resolve billing issues
Handles daily operational tasks such as inventory management, expiry management, merchandising, etc.
Coaches and guides Trainee Pharmacists in preparation for their graduation or licensure
Manages monthly mandatory reports related to all sales concerning controlled medicines as required by external authorities such as Dubai Health Authority, Ministry of Health, etc. (this will be assumed by those designated as a Pharmacist in Charge)
Job requirements: Internal Interactions
Bachelors Degree in Pharmacy
License from : Dubai Health Authority, Health Authority Abu Dhabi and Ministry of Health
Minimum of 2 years experience as a registered pharmacist in UAE.
Strong English and/or Arabic language skills (written and spoken)
Quality and customer service orientation
Customers Vendors and Distributors
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