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Front Office
Reservation Agent Full Time
Position Overview
City Seasons Al Hamra Hotel is urgently hiring a Reservation Agent to join our dynamic team. The ideal candidate will be enthusiastic, service-oriented, and committed to delivering exceptional customer experiences.
Key Responsibilities
- Manage guest reservations through various platforms efficiently.
- Provide accurate information regarding room availability, rates, and hotel services.
- Address and resolve customer inquiries professionally.
- Coordinate with other departments to ensure seamless guest experiences.
- Maintain reservation records and update systems as required.
Requirements
- Previous experience in a Reservation Agent role is preferred.
- Skills: Excellent communication and customer service abilities.
- Availability: Must be able to start immediately.
- Attributes: Professional, detail-oriented, and able to work under pressure.
