Sales Assistant Manager Full Time NEW

About the Role:

An opportunity has arisen for an Assistant Sales Manager – Leisure to join Zabeel House by Jumeirah the Greens. The main purpose of the role is to be responsible for assisting in leading the SBU’s segmented sales effort for the Leisure and Wholesale segment in a Boutique hotel category. Responsible for increasing preference, loyalty, and profitable share within assigned accounts, develop new leisure and wholesale accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation and to execute the overall account strategy for assigned accounts to generate and maximize business.

The main duties and responsibilities of this role:

• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving the set targets and maximum productivity.
• Managing the Wholesale & Leisure segment within the Sales & Marketing department and working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings.
• Responsible for 100% account penetration by establishing close relationships at all levels within the assigned accounts and new account development.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Develop leisure accounts and travel within the area to drive business and to increase market/customer share in all revenue streams.
• Negotiate room rates/packages with leisure and wholesale partners.
• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation telephone and direct mail in its market areas
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Keep fully updated of all related sales data and plan sales activities keeping in mind cost/benefit, cost of sale and ROI analyses.
• Plan and conduct customer entertainments / outlet experiences across the SBU.
• Prepare contracts for the hotel in accordance with current business and pricing conditions.
• Implement and execute all sales objectives and action plans to reach and exceed targets set.
• Establish parameters, quotes and negotiate prices with customers for transient and group business.
• Builds and strengthens relationships with existing and new customers to enable future bookings.
• Activities include sales calls, entertainment, Leisure FAM trips, road shows, exhibitions, trade shows, etc.
• Maintain comprehensive awareness of all SBUs needs (including promotions, offers, USPs, IVTs) market trends, account market share and customer needs.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Essential:

• Bachelor’s degree from an accredited university in Hotel Management, Business Administration, Marketing, or related major.
• Minimum 2 years of wholesale & leisure segment experience in a similar position in Dubai.
• Experience of the local market and a proven track record in the Wholesale & Leisure segment in UAE.
• Hospitality Leisure sales experience within 5* hotel industry in the UAE.
• Visit Leisure accounts assigned by the DOSM.
• Prepare and send wholesale & leisure promotions and contracts to qualified travel companies.
• Effective communication, sales and presentation skills.
• Commercially (targets and results) focused.
• Organized, disciplined, dedicated and loyal.
• Proactive, friendly, pleasant, and easy to be around, draw energy from being with others.
• Business management, interpersonal, and facilitation skills
• Segment knowledge + skills including principled negotiation, contracting and service level agreements.
• Produce accurate and timely reports to meet the needs of the department and Director of Sales & Marketing.
• Maintain and manage Leisure database
• Work under pressure to meet deadlines.

Desirable:

• Master’s degree in Hotel Management, Business administration, Marketing, or a related major.
• Experience with Data analysis and interpretation, and Microsoft packages.
• Compelling network and existing relationship with potential Wholesale & Leisure partners and DMC’s in the UAE.

About the Benefits:

This position offers a highly competitive salary and package which include housing allowance, annual flight allowance, medical coverage, life and accident insurance, uniform, laundry services, meals during working hours, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.