Sales Coordinator Full Time

Position Summary:
The Sales Coordinator at Ajman Saray is essential in supporting the Sales and Marketing team by managing administrative tasks, preparing sales documents, and promoting brand awareness. This role involves creating and assembling promotional materials, managing customer inquiries, and using effective sales techniques to maximize revenue. The Sales Coordinator acts as a point of contact for customers, providing information about the resort’s services, rates, and events to ensure a seamless experience and foster customer loyalty.

Key Responsibilities:

• Support Sales and Marketing with administrative tasks (e.g., filing, data entry, photocopying, emailing).
• Prepare and manage sales-related documents (e.g., proposals, contracts, event orders).
• Develop brand awareness by assembling promotional materials and distributing information packages.
• Use effective sales techniques to boost revenue and retain Marriott customer loyalty.
• Enter, retrieve, reconcile, and verify data (e.g., commissions, leads, third-party information) in sales software.
• Respond to guest questions about resort services, hours of operation, room types and rates, and special promotions.
• Serve as a point of contact for customers, managing communications via phone and email to address inquiries and requests.
• Follow all company policies and procedures; maintain confidentiality and a professional appearance.
• Welcome and assist customers according to Marriott standards, ensuring a courteous and professional experience.
• Develop positive professional relationships with peers, supporting teamwork to achieve common goals.
• Comply with quality standards and assist with additional tasks as requested by management.

Physical Requirements:

• Ability to move, lift, carry, pull, and place items weighing up to 4.5 kg independently.

Recommended Qualifications:

• Education Level: High school diploma or equivalent.
• Related Work Experience: At least 1 year in a similar administrative or sales support role.
• Supervisory Experience: Not required.
• License or Certification: None required.