Sales Executive Full Time

Job Description

• Prior to preparing an offer, ensure that all necessary information about the event is obtained either from account manager or client direct
• Prepares offer letters according to guest requirements and availability according to company standards and selling strategy
• Follows up on offers sent promptly and systematically and within establish parameters, negotiate rates and amend offer sent, taking all necessary actions to secure the business.
• Maintains generating accounts through various sales activities (face to face sales calls, telephone calls, sight inspections, entertainment) jointly with Accounts Manager.
• Maximizes up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking.
• Communicate the final details of all confirmed bookings to the Sales Manager – for the contract to be prepared.
• Obtain client’s signature on Booking Contract in a prompt and timely fashion.
• Maintains and updates the Sales & Catering as per company standards.
• Obtains client feedback after each event verbally and through Thank You letter and Guest Questionnaire and communicate the same with all concerned.
• Ensures that the response to any business request is actions within 24 working hours.
• Ensures that availability is checked with sister Hotels and alternative venues are recommended prior to regretting any booking.
• Maintains close communication with the Sales Team in the negotiation process of their bookings.
• Performs all duties & responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve position objectives.
• Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.
• Attends departmental & communication meeting as requested by Director of Sales.
• Attends major events in hotel & city as requested by Department Head.
• Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
• Ensures comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies with special emphasis on Conference Banqueting facilities.

Qualifications

• Bachelor’s degree in business administration, hospitality management, or related field preferred.
• Minimum 2-3 years of experience in sales.
• Communication Skills.