Sales Manager Full Time

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita’s, and McCain.




Job Description

• Develops and implement sales strategies for the Business Unit to increase revenues and achieve sales targets.
• Manages the top line growth to ensure profitability and sales targets are achieved by managing and developing the sales team to deliver against sales and profitability targets.
• Promotes the business to new and existing clients and secures new and repeat business by networking at various sales and corporate events.
• Manages existing key customers/ accounts in order to meet objectives of retention and further account development; develops retention strategies for key customers.
• Manages timely coordination of account orders including entry, tracking, order confirmation, cancellations and delivery information; Meets all order deadlines in a timely and consistent manner.
• Promotes high-quality customer experience and satisfaction by ensuring exceptional services is provided to customers and clients at all times.
• Provides accurate and timely forecasting on a periodic basis, and discusses inefficiencies related to the performance of the sales.
• Supervises and coordinates the all the sales activities to ensure all activities are in line with the Business Unit’s guidelines and are in compliance with the established processes and procedures.
• Conducts regular meetings with staff to discuss sales techniques, new products and overall performance.
• Handles administrative duties (e.g. staff schedules, sales reports, personnel report) and escalates appropriate issues as required.
• Tracks, analyzes and reports findings from competitor and market analysis, its impact on the Business Unit.
• Coordinates with marketing departments to develop and implement marketing plans and innovative content for sales and marketing materials.
• Keeps abreast of upcoming competitor services and products, new sales techniques, and market information through research, continued education, and professional growth
• Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
• Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
• Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement.