Technical Engineer Full Time

Job Purpose

The Technical Engineer for Commercial and Consumer CIS and Gulf Region will serve as a crucial link between Dubai HQ and local sales teams in assigned countries, providing expert technical knowledge on Bridgestone products. This role will enhance product understanding, support sales efforts, and ensure customer satisfaction across diverse markets, embodying Bridgestone’s commitment to “Serving Society with Superior Quality.

Main Responsibilities

Technical Product Support (Commercial & Consumer) RACI

Main accountabilities:

• Follow up on tire tests for new products and prototypes
• Gather and analyze competitor tire information
• Develop and maintain Product Power Index (Commercial)
• Provide after-sales monitoring support (Commercial)

Accountable

Market Research and Analysis (Commercial & Consumer)

Main accountabilities:

• Conduct operating condition surveys and scrap tire analysis
• Perform Market Service condition Index (MSI) surveys (Commercial)
• Collect and analyze Voice of Customer (VOC) data
• Execute count surveys to assess market presence

Accountable

Sales support (Commercial & Consumer)

Main accountabilities:

• Provide product and claim handling training to local branch teams, distributor partners and fleet team
• Daily support to sales team

Consult

Area quality management (Commercial & Consumer)

Main accountabilities:

• Local claim handling
• Claim data analysis
• Quality Concern Information and PL report
• Spec suitability judgment

Responsible

OE distributor approach (Consumer)

Main accountabilities:

• Local OEM distributor approach

Consult

Standard & Regulation activities

Main accountabilities:

• Local regulation monitor and negotiation with authority
• Local tire certification arrangement

Experience And Qualifications

• FLUENT RUSSIAN SPEAKER
• Excellent English speaker (optional: Arabic)
• Engineering University Degree
• Minimum 3 years of experience in the tire industry within the technical segment
• Proven track record in account management and technical sales
• Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel) and Power BI, Tableau or else.
• Familiarity with both CIS and Gulf markets is highly desirable

Required Capabilities

• Collaborative and supportive mindset with strong teamwork skills
• Adaptable to different cultural contexts, demonstrating respect for diverse business practices across CIS and Gulf regions
• Ability to prioritize, plan, and organize effectively in a dynamic environment
• Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders
• Agile learner, able to quickly adapt to and utilize new software and technologies
• Eager to travel and work directly with customers in diverse field environments
• Strategic thinker who focuses on benefits rather than features/methods when approaching solutions
• Strong coordination skills, adept at managing cross-functional relationships
• Excellent analytical skills with a focus on deriving actionable insights
• Proactive problem-solver with a customer-centric approach
• Proven ability to train and coach others, contributing to team growth and development
• Commitment to continuous personal and professional growth aligned with Bridgestone’s value