Outbound telecalling/telemarketing activities to influence customer acquisition, conversions & upsell/cross-sell activities
Key Responsibilities and Duties:
Calling prospective clients & encourage to register or promote the other products
Contacting existing customers to resolve issues related to the products and services.
Pro-actively suggesting solutions based on customers behaviours.
Calling active or old customers to encourage re-purchase, revival of account or other revenue
Reaching potential clients to advise them new promotions or administration utilizing pre-
High school diploma or equivalent
Min 1 yr experience as Telecaller, TeleMarketer, Sales representative or other customer service role
Good knowledge of computer programs like (CRM software) and other telephone systems
Exceptional oral and interpersonal skills. (Arabic & English)
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