Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as-
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
An exciting opportunity has opened up in our Front Office team as a Guest Relations Officer. The Front Office is...
Apply For This JobResponsibilities Greet, check in, and escort guests promptly to their rooms. Address special guest preferences recorded in guest history profiles....
Apply For This JobA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...
Apply For This JobJob Description To provide a range of reception and associated administrative services pertaining to patients. Customer care executives will answer...
Apply For This JobAssist staff with payment issues (e.g. credit card issues). Follow up on guest issues to ensure guest satisfaction. Process all...
Apply For This JobWe are seeking a dynamic and personable Guest Relations Officer (GRO) to join our Front Office team at Andaz Dubai...
Apply For This Job