CCTV Operator Full Time NEW

Looking for CCTV Operator jobs in Ajman? Fairmont Hotels & Resorts is a company to explore when searching for professional opportunities in hotel security and surveillance operations in the UAE. CCTV Operators play an important role in maintaining a safe environment by monitoring security cameras, observing suspicious activities, reporting incidents, and supporting the hotel’s security team. Candidates with experience in CCTV monitoring, control room operations, access control systems, and security procedures may find this career path suitable. Strong observation skills, attention to detail, and the ability to respond responsibly to security concerns are valuable qualities for this position.

Key Responsibilities

• Monitor CCTV cameras and surveillance systems across the hotel, including guest areas, back-of-house facilities, entrances, exits, parking areas, and colleague accommodation where applicable.
• Observe and identify suspicious activities, security breaches, safety hazards, and unusual incidents, reporting them promptly to the Security Supervisor or Security Manager.
• Maintain continuous surveillance of designated areas to help prevent theft, unauthorized access, and other security incidents.
• Monitor access control systems and report any unauthorized entry or suspicious movement within restricted areas.
• Respond promptly to security alerts, alarms, and requests for assistance, coordinating with the security team and relevant departments as required.
• Record, document, and report incidents accurately in accordance with hotel security procedures.
• Review and retrieve CCTV footage when required for investigations, incidents, or management requests, ensuring all requests are properly authorized.
• Maintain the confidentiality and integrity of surveillance footage, security records, and other sensitive information.
• Ensure all CCTV equipment, monitors, recording systems, and related security devices are functioning correctly.
• Report technical faults, camera blind spots, recording failures, or other system irregularities to the Security Supervisor and relevant technical support team.
• Maintain accurate logs of incidents, observations, system faults, and shift handovers.
• Assist in investigations involving security incidents, accidents, loss prevention, and violations of hotel policies, as directed by authorized management.
• Support emergency response procedures by monitoring relevant areas and communicating information to the security team during fire alarms, evacuations, medical emergencies, or other critical situations.
• Ensure compliance with hotel security policies, standard operating procedures, and applicable data protection and privacy requirements.
• Maintain professional conduct, alertness, and discretion at all times while on duty.
• Attend departmental briefings, training sessions, and security meetings as required.
• Perform any other reasonable duties assigned by the Security Supervisor or Security Manager.

Qualifications

• High school diploma or equivalent qualification.
• Previous experience in CCTV monitoring, security operations, or a similar role, preferably within a hotel or hospitality environment.
• Knowledge of CCTV surveillance systems, video recording equipment, and access control systems.
• Basic computer skills and the ability to operate security monitoring software.
• Good command of spoken and written English; additional languages are an advantage.
• Knowledge of security procedures, incident reporting, and emergency response protocols.
• Relevant UAE security training or licensing, where required by applicable regulations.

Additional Information

What is in it for you:

• Comprehensive medical coverage as per company policy.
• Enjoy meals on duty.
• All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends.
• Enjoy special discounts at our restaurants and outlets.
• Benefit from a wide range of learning opportunities and development programs through our Academy.
• Build your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network.
• Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.

CCTV Operator jobs in Ajman offer an opportunity for security professionals to develop their experience in the hospitality industry. Candidates interested in Fairmont Hotels & Resorts careers should check the company’s official recruitment channels for current vacancies, eligibility criteria, and application instructions. Previous experience in hotel security, video surveillance, incident reporting, and access control can be useful when applying. Applicants should highlight their technical knowledge, communication skills, and ability to follow security procedures in their CV. Always review the specific job requirements before submitting an application for CCTV surveillance and security control room positions in the UAE.