As Regional Shared Service AP Manager this position will be responsible for leading many aspects of NOVs Procure-to-Pay (P2P) process excellence but specifically focused on Invoice and payment processing. The Procure-to-Pay scope includes monitoring purchase requisition, purchase order, invoice and payment processing, expense reporting, procurement card programs, issue resolution and exception handling. This position will focus on process optimization, efficiency, effectiveness, standardization, and education across ME, as well as help build a culture of continuous process improvement. It will also help ensure quality reporting, systems security, policy compliance, sound financial controls, and an excellent user experience. Initially the role will need to identify process breaks, establish processes and KPIs and bring process improvement and automation in accounts payable area.
Responsibilities
Bring Discipline to Supplier invoices timely submission, invoice input, approval, and payment batches process
Do a root cause analysis of AP invoice record and approval efficiency and work with relevant stakeholders to fix process breaks and ensure continuous process improvements in all P2P inefficiencies
Maintain AP log with identified risks and circulate to Key stake holders
Increase efficiency of AP function and put a KPI to increase the quality and number of invoices processed per person
Work with Leadership team to identify supplier consolidation opportunities across Business Units and Countries.
Do a root cause analysis of AP invoice record and approval efficiency and work with relevant stakeholders to fix process breaks and ensure continuous process improvements in all P2P in efficiencies
Ensure that all AP related processes are as per the agreed governance, guiding and educating the wider teams on the correct ways of working and making improvements if necessary
Working with Central IT to ensure the Purchase order approval matrix is kept up to date and communicated to all who need it
Accurate maintenance of Team records; produce regular reports on the demand/input through the Team and presenting at Team meetings
Spot checks on Quotes, price comparison and background checks on supplier as requested by Senior Management
Support AP related system implementations such as Basware and Scanning solutions and other process automations
Strong awareness of internal control and security concerns.
Process documentation and reporting, as needed.
Help support the existing optimization agenda developing the use of robotics, AI and Machine learning Qualifications
Behavioral Skills/Competencies
Excellent written and verbal communication skills along with presentation skills
Conflict Resolution
Time Management and meeting tight deadlines
Expert in bringing Structure and alignment to disintegrated processes
Continuous improvement mindset
Customer handling and support
Effective managerial/Supervisory skills
Ability to identify opportunities and take necessary actions to continuously improve procure to pay process
Aptitude to solve problems that are not clearly defined, require research and/or engagement of functional leaders to define and solve.
Ability to roll up sleeves and build processes from scratch
Experience/Education Required
(Education/No. of Years of Experience)
Essential
Bachelors degree in Business/Finance/Accounting required 8+ years of Experience in leading Procure to Pay in MNC/ Shared Services Transformation experience within the Procure to Pay specifically AP input and payment process – Essential.
Masters degree in Business/Finance/Accounting required 10+ years of Experience Strong awareness of internal control and security – Desirable.
Advanced Microsoft Office knowledge, especially in Excel – Essential.
Oracle working knowledge – Desirable.
Alteryx/ Data warehouse – Desirable.
Basware AP Automation – Desirable.
Proven ability to deliver high levels of customer service to both Internal and External customers – Essential.
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