Call Centre Agent Full Time

Looking for Call Centre Agent jobs in Dubai? dubizzle offers an exciting opportunity for candidates aiming to grow in customer service and call center jobs in UAE. This role is ideal for individuals skilled in customer communication, telecalling, complaint handling, and support services. With Dubai’s rapidly expanding service sector, call center jobs in UAE are in high demand, offering competitive salaries, career growth, and opportunities in dynamic business environments.

In this role, you will:

• • Handle high volumes of inbound calls and enquiries from numerous channels
  • Meet our customer SLA’s to ensure customer satisfaction
  • Deal with outbound calls to target potential customers and be required to meet conversion quotas and KPIs
  • Handle calendar appointments for the field sales team
  • Manage and handle customer complaints, escalating to the relevant stakeholders and ensuring accurate reporting
  • Handle customer enquiries and emails

Requirements

• • A minimum of 12 months experience working in a call center/telesales role
  • Experience in a fast-paced role requiring continuous multitasking (you will handle a constant stream of inbound calls whilst also answering customer emails) ream of inbound calls while also having to answer client WhatsApp messages)
  • Flexible with working hours
  • Available 6 days a week and potentially Fridays
  • Hard working, willing to go above and beyond to deliver

Benefits

• A fast paced, high performing team
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

If you want to build a successful career in customer service, applying for a Call Centre Agent role in Dubai with dubizzle is a smart choice. With increasing demand for customer support professionals, telesales executives, and call center agents, this opportunity ensures long-term growth and income potential.