IT Officer Full Time

Are you searching for a professional IT Officer job in Ras Al Khaimah? The Sheikh Saud bin Saqr Al Qasimi Foundation for Policy Research Careers UAE offers outstanding opportunities for IT professionals experienced in network administration, cybersecurity management, Microsoft Azure cloud services, IT infrastructure support, system administration, enterprise software management, data security compliance, and managed IT services coordination. This role is ideal for candidates seeking to grow within a research-driven organization that relies on secure, high-performance technology systems.

Key Responsibilities

• Provide first-level technical support for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
• Monitor and maintain network connectivity (LAN/WAN/Wi-Fi) across office areas.
• Assist in basic Active Directory administration, shared folders, and email setup.
• Manage user accounts, access rights, and password administration.
• Perform regular data backups, antivirus updates, and system patch management.
• Coordinate with production and engineering teams to minimize IT-related downtime.
• Maintain IT asset inventory, documentation, and hardware lifecycle tracking.
• Assist in IT-related projects and system improvements.
• Make day-to-day website updates across the Foundation’s sites and HubSpot pages (landing pages, adding blog posts, banners, images/media, and other CMS content) while keeping everything aligned with brand and style guidelines.
• Perform updates and fixes to the Foundation’s custom-built websites, including content changes, layout/styling adjustments, and minor component updates, in line with existing code standards and patterns.
• Create and manage event and activity registrations (primarily through HubSpot): build registration forms and related pages, monitor and organize submissions, and coordinate with relevant stakeholders to share updates, lists, and any required follow-ups.
• Familiarity with multiple CMS tools and architectures, and the ability to recommend practical improvements or alternatives when needed

Qualifications & Experience

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• At least 2 years of experience in IT support or systems administration.
• CMS Experiences (e.g. WordPress, HubSpot).
• Experience managing Windows-based environments and Microsoft 365.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, firewalls).
• Experience with backup systems and cybersecurity best practices.
• IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.

Skills & Competencies

• Strong troubleshooting and analytical skills.
• Excellent communication and user support abilities.
• Ability to prioritize and manage multiple support requests.
• High attention to detail and documentation accuracy.
• Understanding of cybersecurity fundamentals.
• Ability to work independently and as part of a cross-functional team.
• Proactive mindset toward system improvements and automation.

Compensation & Benefits

• Competitive, tax-free salary
• Comprehensive health insurance
• Professional development opportunities
• Value-driven organizational culture.

Ras Al Khaimah’s government and research sectors are increasingly investing in secure digital infrastructure and cloud-based systems, creating strong demand for skilled IT professionals. Working with the Sheikh Saud Foundation provides exposure to enterprise-level technology environments, cybersecurity frameworks, and advanced IT governance practices.