IT Support Engineer Full Time

IT Support Engineer jobs in Dubai offer opportunities for professionals interested in technical troubleshooting, computer systems, and IT infrastructure. IT People FZ is worth exploring for candidates searching for information technology careers in the UAE. Before applying, review the official vacancy announcement to confirm the required qualifications, technical experience, responsibilities, and application process for this position.

Key Responsibilities

• Provide first- and second-level support for hardware, software, network, and system-related issues.
• Install, configure, upgrade, and maintain computers, laptops, printers, peripherals, and other IT equipment.
• Troubleshoot Windows 10/11, Microsoft 365, LAN, Wi-Fi, VPN, and connectivity problems.
• Manage user accounts, access permissions, password resets, and directory services.
• Log, prioritize, resolve, and document incidents and service requests in accordance with established service-level agreements (SLAs).
• Perform software updates, security patching, routine maintenance, and endpoint security checks.
• Maintain accurate IT asset inventories, equipment records, and configuration documentation.
• Support Microsoft 365 applications, including Outlook, Teams, Word, Excel, and SharePoint.
• Assist with user onboarding and offboarding, including account setup, access changes, and equipment deployment.
• Monitor endpoint protection tools and report potential security risks or unusual system activity.
• Coordinate with external IT service providers and escalate complex technical issues when necessary.
• Ensure timely resolution of technical problems to minimize disruptions to daily business operations.

Required Qualifications and Skills

• Bachelor’s degree or diploma in IT, Computer Science, or a related field.
• Previous experience in IT support, desktop support, service desk, or technical support.
• Strong troubleshooting skills across computer hardware, software, Windows operating systems, and networks.
• Knowledge of Microsoft 365 and Active Directory or Microsoft Entra ID.
• Basic understanding of TCP/IP, DNS, DHCP, LAN, Wi-Fi, and VPN.
• Familiarity with IT service management (ITSM) ticketing tools and endpoint security solutions.
• Good knowledge of computer installation, configuration, maintenance, and software deployment.
• Excellent communication, customer service, and problem-solving skills.
• Ability to prioritize support requests, document solutions, and work effectively under pressure.

If you are searching for IT Support Engineer jobs in Dubai, review the latest vacancy information from IT People FZ and make sure your application matches the employer’s stated requirements. Highlight relevant experience in troubleshooting, hardware and software support, network connectivity, system maintenance, and user assistance where applicable. Prepare an updated CV and follow the official application instructions to explore suitable IT career opportunities in the UAE.

How to Apply :

Send Your CV via : [email protected]