School Receptionist Full Time NEW

Looking for School Receptionist Jobs in Dubai? GEDU Global Education is hiring professional and customer-focused candidates to manage front desk operations, student and parent assistance, visitor management, telephone handling, admissions support, and administrative coordination. This opportunity is ideal for candidates seeking Receptionist Jobs Dubai, School Administration Jobs UAE, Education Jobs Dubai, Front Desk Receptionist Jobs Dubai, and Student Services Jobs Dubai. Join a leading international education organization offering competitive salaries, attractive employee benefits, and excellent long-term career growth opportunities.

Reception, Customer Service and School Readiness

• Act as the first point of contact for all visitors, parents, students, contractors, and external stakeholders, ensuring every interaction reflects the school’s commitment to exceptional customer service.
• Support the establishment and implementation of reception procedures, visitor management processes, telephone systems, and administrative workflows to ensure operational readiness prior to school opening.
• Manage the school’s main reception, greeting visitors professionally, issuing visitor passes, and ensuring safeguarding and security procedures are followed at all times.
• Answer and direct telephone calls, emails, and general enquiries promptly, ensuring accurate information is provided or enquiries are directed appropriately.
• Maintain a welcoming, organised, and professional reception environment that reflects the high standards of the school.
• Coordinate meeting room bookings, visitor appointments, courier deliveries, and incoming and outgoing mail.
• Support the management of reception supplies, stationery, uniforms, and other front-of-house resources as required.
• Assist with the coordination of school events, parent meetings, induction programmes, and other activities requiring reception support.

Administrative Support and Communication

• Provide administrative support to the Senior Leadership Team, Operations Team, Admissions Team, and other departments as required.
• Maintain accurate student, staff, and visitor records using the school’s management systems, including platforms such as iSAMS and other school information systems.
• Support the implementation and effective use of school systems, ensuring data is entered accurately and maintained in accordance with school procedures.
• Prepare correspondence, reports, registers, and other administrative documentation as required.
• Liaise professionally with parents, staff, suppliers, and external agencies, maintaining confidentiality and professionalism at all times.
• Support new staff, students, and families by providing information and directing them to the appropriate departments during onboarding and admissions processes.

Monitoring, Evaluation and Reporting

• Maintain accurate records of visitor attendance, deliveries, telephone enquiries, and administrative activities.
• Ensure all visitor management records are maintained in accordance with safeguarding, health and safety, and data protection requirements.
• Monitor reception processes and identify opportunities to improve efficiency, customer service, and operational effectiveness.
• Support the preparation of reports, documentation, and records required for inspections, audits, and operational reviews.
• Maintain confidential filing systems, both electronic and paper-based, ensuring documentation is accurate, secure, and easily accessible.
• Contribute to the continuous improvement of reception and administrative processes to support the growth of the school.

Health, Safety, Safeguarding and Wellbeing

• Ensure all visitors comply with safeguarding, security, and health and safety procedures upon entering the school.
• Promote a welcoming, inclusive, and respectful environment for all members of the school community.
• Respond calmly and professionally to emergencies, following school procedures and directing visitors or staff as required.
• Maintain confidentiality when handling sensitive student, staff, and parent information.
• Uphold the highest standards of safeguarding and child protection, ensuring all responsibilities are carried out in accordance with school policies, local requirements, and international best practice.
• Model professionalism, discretion, and exceptional customer service, serving as an ambassador for Queen Elizabeth’s School.

The Person Qualifications and Experience

• Diploma or Bachelor’s degree in Business Administration, Office Administration, Customer Service, or a related field (preferred).
• A minimum of 2–3 years’ experience in a receptionist, front-of-house, or administrative role, preferably within a British curriculum or international school.
• Experience working with school management information systems such as iSAMS or equivalent is highly desirable.
• Experience supporting school operations, admissions, or front-of-house services within an educational setting.
• Strong working knowledge of Microsoft Office 365 and confidence using a range of digital systems.
• Excellent understanding of customer service principles, confidentiality, and safeguarding within a school environment.

Personal Qualities

• Warm, welcoming, and professional, with a genuine passion for delivering exceptional customer service.
• Outstanding communication and interpersonal skills, with the ability to build positive relationships with students, parents, staff, and visitors.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities.
• Calm, resilient, and able to remain professional in a busy, fast-paced environment.
• Proactive, adaptable, and committed to supporting the evolving needs of a start-up school.
• Commitment to safeguarding, confidentiality, professionalism, and maintaining the highest standards of service excellence.

Build a rewarding education administration career by applying for School Receptionist Jobs in Dubai with GEDU Global Education. Professionals with expertise in front office management, student services, visitor management, telephone etiquette, Microsoft Office, admissions support, appointment scheduling, document management, customer service, email correspondence, administrative support, school office operations, business communication, records management, and multitasking can enjoy attractive salary packages, comprehensive employee benefits, career advancement opportunities, and continuous professional development. Apply today to secure one of the leading School Receptionist Jobs UAE and grow your future with one of Dubai’s respected global education organizations.