Accountant Full Time

Are you searching for a professional Accountant job in Abu Dhabi within the healthcare and biotechnology sector? Abu Dhabi Biobank Careers UAE offers exceptional opportunities for finance professionals experienced in financial reporting, IFRS compliance, corporate tax planning, VAT regulations, SAP and Oracle ERP systems, accounts payable and receivable management, payroll processing, audit coordination, and budget analysis. This role plays a critical part in supporting financial operations within a leading research-driven healthcare organization in Abu Dhabi.

Responsibilities

• Coordinate and prepare customer invoices for cord blood plans, upgrades, add-ons, discounts, and approved adjustments, ensuring accuracy against approved pricing.
• Track and follow up on customer payments, maintain ageing reports, and escalate overdue or high-risk cases in line with the Cord Blood Bank escalation matrix.
• Ensure all cord blood cases are financially cleared by validating invoices, approvals, proof of payment, and supporting documentation.
• Maintain complete, accurate, and audit-ready case files, including contracts/consents, invoices, receipts, discount approvals, credit notes, and communication logs.
• Verify that discounts, credit notes, and refunds are supported by appropriate approvals and documentation before processing.
• Maintain cheque receipt logs, track clearances, and follow up on returned cheques or payment reversals.
• Support resolution of billing and payment-related customer queries in coordination with Sales and Customer Care teams.
• Produce monthly billing, collections, and Sales Contribution reports, reconciling data across trackers and systems.
• Support internal and external audit requests, providing full transaction trails for cord blood receivables.
• Communicate effectively with internal stakeholders to close documentation or payment gaps and prevent service delays.
• Handle sensitive customer and maternal/infant information with strict confidentiality and professionalism.
• Contribute to a culture of compliance, continuous improvement, and person-centred care aligned with M42 values.

Qualifications

• Bachelor’s degree (Postgraduate qualification preferred).
• Minimum 5 years’ experience in B2C/B2B billing, collections, or customer account administration, preferably within a healthcare services environment.
• Proven experience managing high-volume individual customer cases, including instalments, upgrades, cancellations, and sensitive customer communication.
• Strong understanding of billing structures, discounts, approvals, and receivables controls.
• Advanced Excel skills (trackers, reconciliations, ageing, pivots) and experience working with CRM or case management systems; ERP exposure preferred.
• High attention to detail with a strong focus on documentation accuracy and audit readiness.
• Strong communication and customer-handling skills, with the ability to follow up on payments professionally and empathetically.
• Eligible to work in the UAE; prior experience in cord blood banking, maternity, or healthcare environments is an advantage.

Abu Dhabi’s biotechnology and healthcare research sectors continue to expand, increasing demand for skilled accounting professionals. Working with Abu Dhabi Biobank provides exposure to advanced financial systems, compliance frameworks, and strategic budgeting processes within a government-supported research environment.