Assistant IT Support Full Time NEW

The Assistant IT Support position at SKM Air Conditioning in Sharjah is a strong opportunity for professionals aiming to grow in the UAE’s expanding tech support industry. Search phrases like IT Support Jobs in UAE, Technical Support Specialist salary, enterprise network solutions, and cybersecurity best practices.

Key Responsibilities

• Assists in troubleshoots, Supports, Diagnoses, and resolves IT technical issues and configures new IT equipment within SLA to users.
• Installs authorized software on computers and ensures that these are functional and are consistently updated.
• Assists in Implementing IT Manual across the SKM offices.
• Assists in updating detailed lists of IT infrastructure and suppliers.
• Assists in maintaining updated quotation for regular IT equipment, software and services.
• Assists in maintaining CCTV, PABX, Attendance, Barcode readers and MPS systems.
• Performs scheduled hardware and software maintenance.
• Reports IT user’s non-conformities against IT Manual to IT management.
• Assists in IT requisition process.
• Update IT items in IT warehouse.
• Assists in IT procurement and monthly IT inventory top up.
• Ensures satisfaction of IT users.
• Ensures high level of confidentiality.
• Familiar with ISO Audit process and various QHSE standards.
• Performs other IT related duties as assigned by IT management.

Skills & Qualification

• 1-2 Years of experience
• Ability to troubleshoot HW and SW issues
• Self-motivated and task oriented
• Ability to work well in the Team
• Problem solving skills
• Strong user focus
• Self-learning
• Self-motivated and task oriented

Qualifications

Diploma / Certificate / Degree in IT / Computer Science.

Working as an Assistant IT Support professional at SKM Air Conditioning Sharjah provides hands-on experience with server maintenance, ERP system support, remote IT support tools, and managed IT services.