Cargo Operations Agent Full Time

Looking for Cargo Operations Agent Jobs in Dubai with an opportunity to build a career in the aviation and logistics industry? Emirates Group offers a professional environment for candidates interested in cargo operations, air freight services, airport ground operations, logistics management, and international shipping. A Cargo Operations Agent supports the movement of shipments by coordinating cargo handling, checking documentation, tracking consignments, and communicating with relevant teams. Knowledge of cargo management, freight forwarding, shipment tracking, customs clearance, and supply chain operations can be valuable for professionals seeking opportunities in Dubai’s global aviation and logistics sector.

In this role, you will;

• Direct a team through the handling and/or processing of cargo, courier and mail activities in accordance with safety, quality and efficiency standards. Provide safety awareness briefings to assigned team so that work is carried out safely.
• Inspect, verify and count goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant standards and update information in Skychain with shipment details to enable customers to track the status of their shipment.
• Liaise with government authorities such as customs, health or police to ensure the timely movement of all cargo, courier and mail.
• Ensure at all times that the handling of shipments of dangerous goods fully comply with the current edition of the IATA Dangerous Goods Regulations and that the handling of time and temperature sensitive/pharmaceutical shipments demonstrates compliance to the EU GDP requirements.
• Perform the process of acceptance, delivery, build-up and breakdown, monitoring of ULD/AWB JNG and QRT on airside, with the required connection window.
• Plan the loading of cargo product into ULD’s bulk on the assigned aircraft in accordance with given priorities and the volume and payload available to achieve the optimum utilisation of capacity.
• Advise and validate any deviations from planned cargo uplift requirements so that amendments can be implemented to minimise the impact of deviations on service standards and revenue generation.
• Inspect ULD’s and ancillary cargo equipment reporting deficiencies for defect rectification in order to maintain safety standards, prolong equipment life and reduce replacement costs. Check for and monitor cargo irregularities and discrepancies (damage, loss, etc), initiate preventive/corrective actions to minimise costs rising from claims.
• Monitor the offloading/unloading of cargo from/onto arriving/departing flights, checking for irregularities and/or deviations from standard policies and procedures and advising as necessary.
• Monitor the delivery times of cargo from the ramp to the warehouse and subsequent processing to assure quality standards in respect of customer service detailing deviations in order to maintain and enhance product quality.

Qualification

To be considered for this role, you must meet the below:

• Having completed 10 years of schooling or equivalent.
• Having a minimum of 2 years of experience in a cargo / logistics environment.
• Can communicate fluently in English (written and spoken).

Additional consideration will be given to candidates who:

• Have knowledge of aircraft handling, ramp handling, and cargo terminal handling procedures.
• Having a high level of knowledge and demonstrable competence in Good Distribution Practice (GDP) and Dangerous Goods handling.
• Can utilize computer applications including MS Office effectively, with previous knowledge of cargo management system.

A Cargo Operations Agent career in Dubai can provide valuable experience in air cargo management, freight management, aviation logistics, cargo transportation, warehouse management, supply chain optimization, and international freight services. Working with Emirates Group can help professionals strengthen their skills in cargo documentation, shipment coordination, customer service, logistics operations, and airport processes. Candidates searching for Cargo Jobs Dubai, Air Cargo Jobs UAE, Airport Jobs UAE, Aviation Jobs Dubai, freight forwarding careers, and supply chain management opportunities can explore this role as a potential pathway toward long-term professional growth in the aviation and logistics industry.