Counter staff Full Time

Counter Staff jobs in Dubai offer opportunities for candidates interested in customer service, cash handling, financial transactions, and foreign currency exchange services. Applicants interested in Al Fuad Exchange careers should check official recruitment channels and verified job listings for current vacancies, eligibility criteria, and application requirements. Depending on the position, Counter Staff may assist customers with currency exchange, process remittance requests, verify transaction documents, handle cash accurately, maintain transaction records, and explain available services in line with company procedures. Job seekers searching for Money Exchange Jobs in Dubai, Counter Staff Salary in Dubai, and Remittance Officer Jobs UAE should review each vacancy carefully to understand the required experience, communication skills, numerical ability, and customer service responsibilities. Accuracy, professionalism, attention to detail, and responsible handling of customer information are important qualities for working in an exchange-house environment.

Key Responsibilities

• Handle daily counter transactions accurately and efficiently in accordance with company policies and established procedures.
• Receive and process customer requests related to currency exchange, remittances, and other authorized financial services.
• Verify customer information and supporting documents according to applicable identification and compliance requirements.
• Handle cash transactions carefully, ensuring accurate counting, recording, and balancing of cash received and disbursed.
• Process transactions using the company’s financial software and counter systems while maintaining accurate electronic records.
• Provide friendly and professional customer service by answering questions and explaining available services, charges, and transaction procedures.
• Verify transaction details before completion to minimize errors and ensure customer satisfaction.
• Maintain proper records of receipts, payments, transaction vouchers, and other required financial documents.
• Reconcile cash balances at the end of shifts and report discrepancies promptly to the supervisor.
• Follow company procedures relating to customer verification, anti-money laundering controls, and other applicable financial compliance requirements.
• Maintain confidentiality when handling customer information, financial records, and transaction details.
• Coordinate with colleagues and supervisors to resolve customer concerns and address transaction-related issues.
• Support daily reporting, documentation, and other administrative activities related to counter operations.
• Maintain a clean, organized, and professional counter area while following company standards.

Requirements and Qualifications

• Graduate degree in a relevant field, such as Commerce, Accounting, Finance, or Business Administration.
• 2–3 years of experience in a similar role within an exchange house environment.
• Good knowledge of cash handling, financial transactions, and basic accounting procedures.
• Strong customer service and interpersonal skills.
• Excellent attention to detail and numerical accuracy.
• Computer literacy and proficiency in financial transaction software or relevant business applications.
• Good verbal and written communication skills.
• Ability to work effectively as part of a team while managing individual responsibilities.
• Strong organizational skills and the ability to perform accurately in a busy counter environment.
• High standards of honesty, integrity, professionalism, and confidentiality.
• Willingness to follow company procedures and applicable financial regulations.

A Counter Staff career in Dubai can provide experience in customer relations, currency exchange services, remittance processing, and financial transaction handling. Candidates interested in Al Fuad Exchange should verify available positions through official recruitment channels or reliable job advertisements before applying. A professional CV should highlight relevant cashier or customer service experience, cash-handling skills, numerical accuracy, communication abilities, and familiarity with transaction procedures. Job website publishers can make this page more useful by including verified salary information, qualifications, experience requirements, benefits, and clear application instructions. Using relevant Counter Staff Jobs in Dubai and money exchange career keywords naturally can support organic search visibility while providing useful information to candidates exploring financial services jobs in the UAE.

How to Apply :

Send Your CV via : cv@alfuadexchange.com