Customer Care Representative Full Time NEW

Looking for Customer Care Representative Jobs in Dubai? Majid Al Futtaim offers an opportunity for professional and customer-focused candidates interested in customer service, customer experience, CRM, retail support, and client relationship management. This opportunity is suitable for candidates searching for Customer Service Jobs Dubai, Customer Care Jobs UAE, Customer Experience Jobs Dubai, Customer Relationship Management Jobs UAE, and Retail Customer Service Jobs UAE. A Customer Care Representative position can provide valuable experience in responding to customer enquiries, resolving complaints, providing product and service information, handling calls and messages, maintaining customer records, coordinating with internal teams, and helping deliver a positive and consistent customer experience.

ROLE PROFILE

• Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.
• Process all customer requests accurately and efficiently.
• Focus on meeting the customer’s expectations by utilizing all resolution options,
• Communicate pertinent information to all Contact Center associates.
• Communicate effectively and efficiently with all company associates and business contacts.
• Actively participate in regular team meetings and leadership meetings, as required.
• Promote a keen sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Requirements

• High School Certificate
• Retail or sales background
• English & Arabic speaker
• Minimum 1 year of experience in Customer services

Build your customer service and retail career by exploring Customer Care Representative Jobs in Dubai with Majid Al Futtaim. Candidates with skills in customer relationship management, CRM software, contact center operations, complaint resolution, telephone support, email communication, customer retention, service quality, data entry, call handling, retail customer service, problem-solving, conflict resolution, sales support, and customer experience management can develop valuable expertise for future customer service and business support positions. Training or experience in CRM platforms, customer experience management, retail operations, or contact center services may be beneficial depending on the employer’s requirements. If you are searching for Customer Care Representative Jobs Dubai, Customer Support Jobs Dubai, CRM Jobs Dubai, Customer Success Jobs UAE, or Customer Relations Jobs UAE, this opportunity can be a strong step toward building a professional career in Dubai’s retail, customer service, customer experience, CRM, contact center, and business operations sector.