Executive Assistant Full Time NEW

Looking for Executive Assistant jobs in Dubai? Explore career opportunities with Raffles Hotels & Resorts and discover professional roles in the UAE’s hospitality sector. Executive assistants help senior management stay organized by coordinating schedules, arranging meetings, preparing documents, and managing business communications. Candidates interested in executive support and hospitality administration jobs in Dubai should review the official vacancy announcement to confirm the required qualifications, experience, responsibilities, and application procedures before applying.

Key Roles & Responsibilities

• Prepare for department heads Morning Meeting, and flag any VIPs or Owner Bookings due to arrive.
• Liaise with owner’s office, corporate office and the Executives within the hotel, ensuring clear communication between all.
• Ensure clear communication by the GM with all his direct reports, subordinates, owners office and corporate office.
• Full management of the GM’s diary and agenda.
• International travel itineraries –personal and business.
• Accurate minute taking and various communications using a variety of mediums both internal & external.
• File management & administration support to the General Manager.
• Take on ad hoc projects if and when necessary.
• In charge of responding to all Trust You feedback, updating the Trust You website and liaising with all departments of the hotel to gather back up and detailed information to ensure a clear response to all guest complaints.
• Ensure that monthly Trust You reports are distributed to all involved in preparation for Guest Experience Meeting, and that follow ups happen where necessary.
• Check daily the general manager’s generic email address – ensure a timely response to all guest queries that are sent via this portal.
• Maintain a full list of GM’s business and personal contacts.
• Be the contact person for VIP guests / returning guests in terms of reservations, rates and confirmations.
• Able to adapt communication style with particularly difficult or VIP, corporate guests etc
• Ensure GM’s e-mails are responded to in a timely manner. Ensure any mails with deadlines or action points are handled or forwarded on to the appropriate department head.
• In charge of issuing all complimentary vouchers requested by various departments within the hotel. Full records and back ups to be kept for audit purposes.
• Ensure that the GM is made aware of any service or operational lapses.
• Ensure all private communication and personal / official documents are kept discreet and confidential.
• Maintain a timely turnaround of all documents requiring the GM’s signature.

Qualifications

What will you bring to this role?

PERSONAL ATTRIBUTES

• Able to work in a high-pressure environment with constantly changing goals; both within a team of passionate professionals and autonomously at times.
• Flexible with working hours, some weekend and evening work may be required.
• Immaculate and professional image
• Strong sense of service excellence and attention to detail.
• Able to cope with a variety of tasks and ad hoc duties as and when they arise.
• Faultless communication skills in English, other languages are beneficial, especially Arabic.
• Discreet and able to maintain a high level of confidentiality.
• Must have a strong capability of writing – command of the written word is essential.
• Embrace the Raffles brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized

An Executive Assistant position in Dubai may suit candidates with strong organizational skills, professional communication abilities, and an interest in supporting senior leadership. If you are considering a role with Raffles Hotels & Resorts, check the official job listing for current requirements and application instructions. Highlight your administrative experience, scheduling abilities, document management skills, and relevant software knowledge in your CV. You can also explore other executive assistant jobs in Dubai, hotel administration vacancies, and hospitality careers across the UAE to find opportunities that align with your professional experience and career goals.