Ground Operations Controller Full Time

Are you searching for a professional Ground Operations Controller job in Abu Dhabi within the aviation industry? Etihad Airways Careers UAE offers excellent opportunities for candidates experienced in airline operations management systems, flight dispatch coordination, airport ground handling procedures, aircraft turnaround scheduling, aviation safety compliance standards, IATA regulations, air cargo logistics operations, risk management protocols, and airport control center communication systems. Ground operations controllers play a vital role in ensuring safe, efficient, and timely aircraft movements while maintaining strict regulatory compliance across airport operations.

Accountabilities

• Arrange and deliver ground operations training to Etihad and third-party service provider personnel as required, including manual load control, load control system, freight application, electronic forms and centralized load control (CLC) coordination.
• Develop and maintain Ground Operations below wing training content in line with company policies and procedures, and regulatory requirements.
• Maintain training records in line with company and regulatory requirements for all below-wing training delivered by Etihad Ground Operations.
• Deliver remote and on-site oversight and support for station startups and ground handling agent changes, targeting safe, secure and compliant aircraft handling, CLC coordination and related functions.
• Provide appropriate feedback to line manager on progress and any issues relating to training and below-wing readiness for new station start-ups and ground handling service provider changes.
• Perform the functions of Business Solutions Specialist – Load Control Systems, where required to support cross-functional utilization in the interests of efficiency and continuity.

Education & Experience

• High school diploma
• 5 years of airline and/or GHA experience, including a minimum of 3 years in load control or related ground operations scopes
• Demonstrable knowledge of load control, including aircraft type characteristics and differences
• Experience in load control and/or dangerous goods training
• A high standard of verbal and written English
• Good interpersonal and communication skills
• Competency in using Microsoft Office

Abu Dhabi’s aviation sector continues to expand, increasing demand for skilled professionals with expertise in airline operations control, safety compliance, and logistics coordination. Working with Etihad Airways provides exposure to global aviation standards, advanced airline management technologies, and structured operational frameworks.