IT Support Engineer Full Time NEW

Looking for high paying IT Support Engineer jobs in Dubai? Binghatti is offering excellent opportunities for professionals in technical support, network management, and IT infrastructure operations in UAE. These urgent IT jobs in Dubai are ideal for candidates experienced in system troubleshooting, help desk support, and hardware/software maintenance. If you are searching for IT jobs in UAE with visa sponsorship, high salary, and career growth, this is a great opportunity to work in the real estate and corporate sector.

Key duties and Responsibilities

Technical Support and Troubleshooting

• Provide first and second line support for IT related issues, including hardware, software and networking problems.
• Diagnose and resolve technical problems reported by employees in a timely manner.

Hardware and Software Maintenance

• Install, configure and maintain desktop computers, laptops, printers and other IT equipment.
• Manage software installations, updates and license management.

System Monitoring and Maintenance

• Monitor IT systems for performance & reliability taking proactive measures to prevent issues.
• Perform routine system checks and maintenance tasks to ensure IT systems are running efficiently.

User Account Management

• Create and manage user accounts, permissions and access rights to ensure appropriate access to systems.
• Assist in onboarding new employees with IT setups and orientations.

Incident and Request Management

• Log and track incidents and service requests using an IT service management tool.
• Follow up on open tickets ensuring they are resolved within service level agreements.

Documentation

• Maintain clear and accurate documentation of issues, solutions and system configurations.
• Update internal knowledge bases to improve future troubleshooting.

Training and User Assistance

• Provide guidance and training to employees on basic IT system usage, troubleshooting and security protocols.
• Assist with the setup and use of communication tools and collaboration software.

Escalation and Collaboration

• Escalate complex issues to senior IT staff or third party vendors as necessary.
• Collaborate with other IT teams to resolve technical issues and improve system performance.

Position Requirements

Work Experience

• Minimum 3+ years of experience in a similar role.

Educational Qualification

• Bachelor’s degree in IT Applications, Computer Science or a related field.

Skills/Behaviour Attributes

• Strong technical troubleshooting and problem-solving skills.
• Excellent knowledge of Windows/macOS environments, networking fundamentals and helpdesk ticketing systems.
• Proven ability to resolve hardware/software issues, configure systems and maintain IT documentation.
• Exceptional customer service and communication skills.
• Ability to work in a fast paced, dynamic environment.

Don’t miss this opportunity to secure a high paying IT Support Engineer job in Dubai with Binghatti. These urgent IT jobs in UAE offer excellent career growth, stability, and exposure to modern IT systems and infrastructure. Whether you are searching for technical support roles, network engineer jobs, or system administrator positions in Dubai with attractive salary packages, this opportunity is a perfect fit. Apply now and build a successful career in the UAE IT and technology industry.