IT Support Engineer Full Time NEW

Looking for high paying IT Support Engineer jobs in Dubai? Goaco is offering excellent opportunities for professionals in technical support, network administration, and IT infrastructure management in UAE. These urgent IT jobs in Dubai are ideal for candidates experienced in system troubleshooting, help desk operations, and hardware/software support. If you are searching for IT jobs in UAE with visa sponsorship, high salary, and career growth, this is a great opportunity to work in a fast-growing technology environment.

Key Responsibilities

• Provide 2nd line IT support and escalation handling for users in the UK and UAE
• Using ITSM Tools such as Halo
• Troubleshoot and resolve hardware, software, network and O365 issues
• Administer and manage Microsoft Intune, including device enrolment and compliance
• Support user onboarding/offboarding, email configurations, SharePoint and Teams
• Comfortable troubleshooting problems on a Video call and Telephone
• Configure small to mid-scale network setups on-site, including Wi-Fi and firewalls
• Respond to and escalate cyber security incidents, working with the SOC team
• Contribute to patch management, endpoint protection and vulnerability remediation
• Document known issues, create SOPs and update asset inventories
• Work collaboratively with developers, security and infrastructure engineers across borders
• Participate in on-call and out-of-hours support when necessary (Evenings / Weekends on Rota)

Essential Skills and Experience

• Minimum 3 years’ experience in IT support or service desk environment (L2 or higher)
• Experience supporting Microsoft 365 applications including Outlook, Teams and SharePoint
• Microsoft Intune experience (policy management, device compliance, remote actions)
• Experience responding to security alerts and incident response procedures
• Proven ability to set up and troubleshoot wired and wireless networks
• Familiarity with ticketing systems and ITIL-aligned support processes
• Strong verbal and written communication skills, comfortable dealing with non-technical users
• Ability to work independently and as part of a distributed international team

Desirable

• Microsoft 365 Fundamentals, Intune or Security certifications (MS-900, MD-102, SC-200)
• Experience supporting hybrid environments with Azure Active Directory
• Understanding of security frameworks (ISO 27001, NIST)
• SharePoint Administration / Migration
• Experience in public sector or regulated industries
• Knowledge of basic scripting or automation (PowerShell a plus)

Don’t miss this opportunity to secure a high paying IT Support Engineer job in Dubai with Goaco. These urgent IT jobs in UAE offer excellent career growth, stability, and exposure to modern IT systems and enterprise infrastructure. Whether you are searching for technical support roles, network engineer jobs, or system administrator positions in Dubai with attractive salary packages, this opportunity is a perfect fit. Apply now and build a successful career in the UAE IT and technology industry.