Outlet Cashier Full Time

Key Responsibilities:

• Transaction Management:

  • Open guest checks in the POS system, accurately input orders, and manage table transactions, including splitting and transferring tables.​

  
  
  
  

  • Settle checks using various payment methods such as cash, room charges, credit cards, or city ledger.​

• Customer Service:

  • Provide outstanding customer service by acknowledging, assisting, and expressing gratitude to guests.​

  • Address and resolve guest inquiries and complaints promptly and professionally.​

• Financial Accuracy:

  • Ensure every food and beverage sale is recorded in the POS system before service.​

  • Prepare cashier summaries and reconcile them with POS readings at the end of each shift.​

  • Print and reconcile transaction lists from credit card machines with physical checks and POS readings.​

  • Investigate and resolve any cash or credit card discrepancies.​

• Compliance and Reporting:

  • Enter opening and closing check numbers used during the shift in the Night Auditor’s logbook, ensuring all checks are accounted for.​

  • Prepare deposit envelopes, document deposit amounts, and securely deposit them in the Front Office safe, witnessed by a colleague.​

  • Immediately report any policy violations to the Income Auditor, Internal Auditor, or Director of Finance and Administration (DOFA).​

• Additional Duties:

  • Participate in the Quality Improvement process within the outlet.

  • Adhere to fire, health, and safety regulations, following correct procedures when required.​

  • Perform other duties as directed by the Income Auditor or DOFA.​

Qualifications:

• Technical Competencies:

  • Proficiency in Micros cashiering and posting.​

  • Experience handling credit card machines.

  • Familiarity with email and Microsoft Excel applications.​

  • Accurate cash handling skills.​

• Experience:

  • Previous experience in a hotel-related field.

  • Administrative knowledge and experience with Microsoft Office.​

  • Minimum of 1 year of experience in the Food & Beverage sector.​

  • Experience in pre-opening or major refurbishment projects in a similar operation.​

  • Middle East experience is advantageous