Store Manager Full Time

The Store Manager position in Dubai with Majid Al Futtaim is ideal for professionals experienced in retail operations, shopping mall management, FMCG sales leadership, and luxury brand performance.

ROLE PROFILE

• Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
• Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
• Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
• Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
• Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
• Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
• Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
• Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.

REQUIREMENTS

• Diploma – High School Certificate
• Qualification In Retail Related Field Is An Added Advantage
• Minimum 4-5 Years’ Industry Experience
• Excellent To Fluent English
• Must Be A Team Player
• Excellent Communication Skills

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

A career as a Store Manager at Majid Al Futtaim in Dubai offers exposure to large-scale retail operations, revenue growth strategies, customer experience leadership, and multi-store management.