Customer Care Executive Full Time

Looking for Customer Care Executive Jobs in Dubai? Sharaf DG is hiring enthusiastic professionals to deliver exceptional customer support, client relationship management, product assistance, complaint resolution, and after-sales service. This opportunity is ideal for candidates seeking Customer Service Jobs Dubai, Customer Support Executive Jobs UAE, Retail Customer Service Jobs UAE, Call Center Jobs Dubai, and Customer Experience Jobs UAE. Join one of the UAE’s leading electronics retail brands offering competitive salaries, attractive employee benefits, and excellent long-term career growth opportunities.

Key Performance Areas (KPAs) & Principal Accountabilities:

1 Complaints to be attended and closed to the satisfaction of the customer

2 Warranty Products to reach service centers within TAT

3 Genuine Cash/Credit Card Refund issued to the customer

4 Customer Care Location Ageing Stock Monitoring and Reconciliation

5 ISO Compliance – as per Audit rating (SOP Compliance Store)

6 Ensure TAT of Warranty products of Customers and SDG stocks to return within 15 business days from service center

7 Execute Purchase Returns of products lying at service center/supplier if not returned in 15 business days.

8 Ensure accepting only good items as return

Qualitative Requirements:

Experience (Yrs & Field) 3-5 years

Educational Qualification Graduate

Professional Certifications Diploma in Hospitality – preferable

Advance your customer service career by applying for Customer Care Executive Jobs in Dubai with Sharaf DG. Professionals with expertise in customer relationship management (CRM), customer support, call handling, complaint resolution, technical product support, sales support, Microsoft Office, retail operations, customer experience management, order tracking, communication skills, problem-solving, multichannel customer support, service quality management, and client satisfaction can enjoy attractive salary packages, comprehensive employee benefits, performance incentives, career advancement opportunities, and continuous professional development. Apply today to secure one of the leading Customer Care Executive Jobs UAE and build a rewarding future with one of the Middle East’s most trusted consumer electronics retailers.