IT Specialist Full Time

Looking for IT Specialist Jobs in Dubai with an opportunity to build a career in enterprise technology? Al-Futtaim offers a professional environment for candidates interested in information technology, IT support, technical support, IT infrastructure and business technology solutions. An IT Specialist may support computer systems, troubleshoot hardware and software issues, manage user access, monitor networks and assist with day-to-day IT operations. Knowledge of cloud computing services, Microsoft 365, cybersecurity solutions, endpoint security, network infrastructure, server management and IT service management can help professionals develop valuable skills for modern technology-driven businesses in the UAE.

What You Will Do:

• Manage and maintain business applications and databases to improve the efficiency of system operations and ensure data quality and accuracy.
• Act as the primary point of contact for day-to-day IT operations support, handling requests and incidents for multiple stores and business units regionally, ensuring response time and resolution are in line with defined service level agreements.
• Implement and integrate digital and IT solutions across various channels, such as stores and online, in coordination with the Business Solutions Manager and project teams, ensuring successful rollouts with minimal post-implementation issues.
• Support project teams in configuring and implementing digital and IT solutions for market expansion projects, ensuring tasks are completed as per project timelines.
• Develop and implement D365/NAV/BC solutions across various modules, assisting in designing and developing integrations with other systems and tracking completed development tasks.
• Ensure optimal performance and availability of all critical IT infrastructure and applications to support daily operations and enhance customer experience and coworker productivity.

Required Skills To Be Successful:

• Proficiency in ERP solutions such as Microsoft Dynamics NAV/BC and D365.
• Strong database management skills in SQL and Oracle.
• Excellent troubleshooting and problem-solving abilities.
• Ability to coordinate with cross-functional teams for IT project implementations.

What Qualifies You For The Role:

• 5+ years of experience working as an IT analyst in the retail industry.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Technical and functional knowledge of ERP solutions such as Microsoft Dynamics NAV/BC, D365, and CRM365.
• Practical experience managing databases (SQL, Oracle) and troubleshooting technical issues.
• 1-2 years of experience in D365, BC, or NAV.

An IT Specialist career in Dubai can provide practical experience across IT infrastructure services, managed IT services, network security, cloud IT solutions, information security and enterprise technology solutions. Working with Al-Futtaim can help professionals strengthen their technical support, troubleshooting, system administration and IT operations skills while gaining exposure to business technology environments. Candidates searching for IT Jobs in Dubai, IT Support Jobs Dubai, IT Infrastructure Careers UAE, Network Engineer Jobs UAE, Cybersecurity Services Dubai, Cloud Computing Services, Enterprise IT Solutions and Technology Consulting Services can consider this opportunity as a pathway toward long-term growth in the UAE technology sector.