Back Office Assistant Full Time

Looking for Back Office Assistant Jobs in Dubai with an opportunity to develop your career in administration and business operations? Al-Futtaim offers a professional environment for candidates interested in office administration, business support, document management, data processing and corporate operations. A Back Office Assistant can help maintain records, process documents, update databases, coordinate internal requests and support daily administrative activities. Knowledge of CRM software, ERP systems, data management, invoice processing, workflow management and business administration can be valuable for professionals seeking administrative careers in Dubai.

What You Will Do:

• Maintain and submit KPI reports.
• Ensure all system procedures are adhered to as per procedure.
• Document classification, sorting, filing and proper archiving.
• Post delivered orders (handed over/completed) on a daily basis and follow up with stores/service providers for the pending list.
• Perform daily posting reconciliation in the system based on POD confirmation and fulfillment records.
• Conduct regular spot checks and monitor team performance to ensure quality standards.
• Use reason to solve problems as they arise.
• Work to increase the last mile service level with OTF and maintain the shopping experience standard.
• Provide excellent customer service.
• Lead the Last mile teams to ensure timely order fulfillment.
• Ensure all equipment is safely and properly maintained in good condition.
• Check output to ensure the highest quality.
• Maintain a clean work environment and comply with all safety requirements.
• Keep records of POD for further customer escalation handling.

Required Skills To Be Successful:

• Analytical skills for monitoring and reporting.
• Effective communication for customer interaction and team coordination.
• Customer-focused mindset to ensure excellent service delivery.
• Ability to continuously improve processes and uphold team accountability.

What Qualifies You For The Role:

• High school education or equivalent.
• 2 to 3 years of experience in last mile delivery services and operations.
• Familiarity with kitchen furniture delivery and assembly.
• Strong analytical skills and effective communication abilities.

A Back Office Assistant career in Dubai can provide valuable experience in business administration, office management, data processing, document management, customer relationship management and business operations. Working with Al-Futtaim can help professionals strengthen their skills in administrative services, CRM software, ERP systems, records management, workflow coordination and business process management. Candidates searching for Back Office Jobs Dubai, Administrative Assistant Jobs Dubai, Office Assistant Jobs Dubai, Administration Jobs UAE, Business Support Jobs Dubai, Data Processing Jobs and Business Operations careers can consider this opportunity as a pathway toward long-term professional growth.