Customer Service Executive Full Time NEW

The Customer Service Executive role at Arla Foods in Dubai offers a promising career path for professionals skilled in customer support, CRM operations, client handling, and service coordination. As one of the world’s leading FMCG brands, Arla Foods provides an exciting environment where you can enhance your expertise in customer satisfaction management, service delivery, and problem resolution. This role is perfect for candidates seeking a high-growth, high-salary customer service career in Dubai’s competitive job market.

You will be responsible for

• Receiving and inputting orders from field sales employees
• Raising sales invoices to be processed by the warehouse
• Provide administrative support to the UAE sales teams
• Co-ordinate movements of stock on a daily basis and reporting on non-delivery
• Communicating to the field sales teams on out of stock products
• Management and monitoring of customer service level agreements
• Ensure customer service and customer expectations are exceeded for both internal and External
• Deal with all customers queries quickly, efficiently and cost effectively
• Ensure all administrative paperwork systems are updated and that all required paperwork is completed in line with company guidelines
• Any other ad-hoc tasks as and when required

Qualification And Experience

• Technical understanding Ability to apply knowledge of policies and procedures –
• includes telephone etiquette and know-how of technical systems used in the environment; basic computer and MS Office literacy is essential.
• Conceptual thinking Recognizes patterns, uses concepts to find solutions, makes connections and simplifies complex material.
• Bachelor degree is desirable but not essential

Joining Arla Foods Dubai as a Customer Service Executive gives you exposure to advanced CRM tools, customer experience strategies, and service excellence standards within the global FMCG industry. This position ensures strong professional growth, stable income, and the opportunity to build a long-term career in Dubai’s thriving corporate environment. If you want a role that offers both stability and skill enhancement, the Customer Service Executive position at Arla Foods is an excellent choice.