IT Assistant Full Time

Becoming an IT Assistant in Dubai at The Tower Plaza Hotel offers a promising path in the fast-growing world of UAE IT support and hotel technology operations. This role is ideal for candidates skilled in IT helpdesk services, network troubleshooting, and cybersecurity support, making it an excellent opportunity for those seeking high-salary IT jobs and long-term career stability in Dubai.

Key Responsibilities

• Provide first-level technical support to employees through email, phone, or in person.

• Diagnose, troubleshoot, and resolve hardware, software, and network connectivity issues.

• Install, configure, and maintain computers, printers, scanners, and other office equipment.

• Assist in setting up user accounts, permissions, emails, and access to company systems.

• Support updates, maintenance, and upgrades for operating systems and applications.

• Monitor system performance, report issues, and escalate problems when required.

• Maintain accurate logs of repairs, updates, and IT inventory.

• Ensure adherence to IT and cybersecurity policies, including antivirus updates and backup procedures.

• Assist in managing network infrastructure, including routers, switches, and Wi-Fi.

• Coordinate with vendors for equipment repair, warranty service, and procurement.

• Help with setting up projectors, meeting room equipment, and video conferencing systems.

• Provide guidance and basic training to staff on using software, tools, and best practices.

Requirements

• Diploma or degree in Information Technology, Computer Science, or a related field.

• Basic understanding of hardware troubleshooting and software installation.

• Knowledge of Windows/Mac operating systems, MS Office, and networking fundamentals.

• Strong analytical and problem-solving abilities.

• Good communication skills and customer-friendly attitude.

• Ability to multitask, manage time effectively, and work under minimal supervision.

• Willingness to learn new technologies and adapt to changing system environments.

Choosing an IT Assistant position at The Tower Plaza Hotel gives you access to strong growth within the hospitality IT industry, with rising demand for IT technicians, infrastructure support specialists, and hotel IT operations staff in Dubai. With high-value search terms like IT support careers UAE, this content boosts SEO performance and helps achieve higher AdSense RPM effectively.

How to Apply :

Send Your CV via : [email protected]