IT Support Engineer Full Time NEW

Are you searching for a professional IT Support Engineer job in Dubai within the logistics and enterprise technology sector? Noorka Logistics Careers UAE offers excellent opportunities for candidates experienced in IT infrastructure management, cloud computing platforms, cybersecurity protocols, Microsoft 365 administration, ERP system support, network troubleshooting, server configuration, data backup solutions, and enterprise helpdesk operations. IT support engineers play a critical role in ensuring seamless system performance, protecting corporate data, and maintaining reliable digital communication across logistics and supply chain operations.

Key Responsibilities

• Provide first-line and second-line technical support for hardware, software, and network issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Monitor network performance and troubleshoot connectivity problems.
• Manage user accounts, access permissions, and email configurations.
• Support ERP and logistics management systems used by operations teams.
• Perform regular system updates, backups, and security checks.
• Maintain IT inventory and documentation of systems and configurations.
• Coordinate with external vendors for advanced technical support when required.
• Ensure data security and compliance with company IT policies.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2–4 years of experience in IT support or system administration.
• Strong knowledge of Windows operating systems and basic networking concepts.
• Experience with firewalls, antivirus software, and data backup systems.
• Familiarity with logistics or supply chain software is an advantage.
• Good troubleshooting and analytical skills.
• Strong communication and interpersonal abilities.

Skills & Competencies

• Problem-solving mindset
• Ability to prioritize tasks and manage multiple requests
• High attention to detail and system accuracy
• Strong sense of responsibility and confidentiality
• Ability to work independently and within a team

Dubai’s logistics and technology sectors continue to expand rapidly, increasing demand for skilled IT professionals with expertise in cybersecurity, cloud solutions, and enterprise system support. Working with Noorka Logistics provides exposure to modern IT infrastructure, structured service management frameworks, and advanced logistics software platforms.