IT Support Engineer Full Time NEW

Looking for high paying IT Support Engineer jobs in Dubai? Club L London is offering excellent opportunities for professionals interested in IT infrastructure management, technical support, and network administration operations in UAE. These urgent IT jobs in Dubai are ideal for candidates experienced in hardware troubleshooting, help desk services, cyber security, cloud infrastructure, system maintenance, and network support operations. If you are searching for technology jobs in UAE with visa sponsorship, competitive salary, and career growth, this is a great opportunity to work in the fashion and retail sector.

Roles And Responsibilities IT Systems

• Serve as the primary on-site IT point of contact for our Dubai office, providing first and second-line support for all hardware, software, and network issues.
• Deliver remote IT support to Club L colleagues across our international offices, ensuring consistent and high-quality service regardless of location.
• Support the company’s Office 365 environment, including user account administration, troubleshooting, and ongoing maintenance.
• Provide onboarding support for new starters in Dubai and remotely as the office grows.
• Monitor and maintain computer systems, servers, and networks to ensure optimal performance.
• Install, configure, and upgrade hardware and software as required.
• Document and track support requests using the company’s ticketing system, ensuring timely resolution and an excellent end-user experience.
• Proactively identify and address potential IT issues before they impact the business.
• Collaborate closely with the UK-based IT team on projects, process improvements, and best practice initiatives, with a willingness to flex working hours where needed to bridge the time zone difference.

Office Administration

• Act as the primary point of contact for the serviced office provider, managing the relationship and ensuring the space meets the needs of the business.
• Oversee facilities management, including coordinating maintenance, managing access, and liaising with building management.
• Manage supplier and vendor relationships, including negotiating contracts, processing invoices, and ensuring service levels are met.
• Provide general administrative support to staff, helping to keep the office running efficiently day to day.
• Support the setup and continuous improvement of office processes and procedures as the Dubai team grows.

Requirements

• 3–5 years of proven experience as an IT Support Engineer or in a similar role.
• Strong knowledge of Office 365 administration and support.
• Demonstrated experience providing remote IT support across multiple locations or time zones.
• Excellent problem-solving skills and a high level of attention to detail.
• Confident working independently and taking ownership in a standalone on-site role.
• Strong communication and interpersonal skills, with the ability to build relationships across a global team.

Nice to Have

• Experience with Shopify and third-party e-commerce solutions.
• Familiarity with IT setup and support in a co-working or serviced office environment.
• Understanding of ITIL framework and best practices.
• Experience setting up and managing IT infrastructure for a new office environment.
• Familiarity with IT compliance and data security requirements in the UAE.

Don’t miss this opportunity to secure a high paying IT Support Engineer job in Dubai with Club L London. These urgent IT jobs in UAE offer excellent career growth, stability, and exposure to network infrastructure and technical support operations. Whether you are searching for network engineer roles, cloud infrastructure jobs, or system administrator positions in Dubai with attractive salary packages, this opportunity is a perfect fit. Apply now and build a successful career in the UAE fashion retail and technology industry.