IT Technical Support Full Time NEW

Dubai Medical University Hospital is offering an opportunity for candidates interested in IT Technical Support jobs in Dubai. This position may suit IT professionals with experience in technical troubleshooting, computer systems, network support, and IT infrastructure maintenance. Applicants familiar with healthcare information systems, software support, and IT service management can review the official job listing to understand the responsibilities, qualifications, and application requirements before applying.

Key Responsibilities

• Provide technical support to employees and users for hardware, software, and IT-related issues.
• Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, and other IT equipment.
• Diagnose and resolve operating system, application, connectivity, and network-related problems.
• Assist users with Microsoft Windows, Microsoft Office applications, email systems, and other business software.
• Monitor basic network connectivity and coordinate with relevant teams to resolve network interruptions.
• Manage user accounts, system access, passwords, and permissions in accordance with company IT policies.
• Support the installation, configuration, and maintenance of IT systems and applications.
• Maintain accurate records of technical issues, troubleshooting activities, and resolutions.
• Provide timely assistance to users and ensure that reported technical problems are addressed efficiently.
• Perform routine system updates, software installations, and basic maintenance activities.
• Assist with data backup procedures and follow IT security and information protection guidelines.
• Coordinate with external IT vendors and service providers when specialised technical assistance is required.
• Support IT infrastructure maintenance and help ensure minimal disruption to daily operations.
• Provide technical assistance for healthcare-related software and systems when required, if working in a healthcare environment.

Requirements and Qualifications

• Diploma or bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.
• Minimum 2 years of experience in IT Technical Support.
• Previous experience in the healthcare industry is an advantage.
• Good knowledge of computer hardware, software installation, and troubleshooting.
• Understanding of Windows operating systems, Microsoft Office, and basic networking.
• Familiarity with printers, scanners, email configuration, and user account management.
• Basic understanding of IT security, data backup, and system maintenance.
• Strong troubleshooting and problem-solving abilities.
• Good communication and interpersonal skills.
• Ability to explain technical issues clearly to non-technical users.
• Strong organisational skills and ability to manage multiple support requests.

Candidates interested in the IT Technical Support vacancy at Dubai Medical University Hospital should review the official job listing for the latest qualifications and application instructions. Highlight relevant IT support experience, network troubleshooting, hardware and software maintenance, system administration, and healthcare technology knowledge in your CV. Ensure your application is accurate and submitted through the hospital’s official recruitment process.

How to Apply :

Send Your CV via : [email protected]